Overview
Jammu and Kashmir Grameen Bank offers the facility of Personalized Cheque Books through the JKGB m-Bank App or by visiting your branch. Customers can choose home delivery or branch delivery for convenience.
1. How to Apply
Option 1: Through JKGB m-Bank App
- Login to JKGB m-Bank App
- Go to Services & Complaints
- Select Raise Request → Cheque Book Service
- Submit your request
Option 2: By Visiting the Base Branch
- Submit a request letter at your base branch (Annexure-I).
2. Delivery Options
- At Branch: Collect from your base branch.
- At Registered Address: Delivered to your address as per bank records.
3. Delivery Timeline
- Within 7–15 days from the request date.
4. Important Instructions
- Cheque book will be delivered only to your registered address (for home delivery option).
- No separate address submission is required.
- In case of incorrect or incomplete address, the customer will be responsible for non-delivery or loss.
5. Activation Process (Mandatory)
- Your cheque book will remain inactive until activated. You can activate via:
- Visiting your base branch (Real-time activation).
- Through the JKGB m-Bank Application: Click on Services & Complaints, select Cheque Book Activation, and provide the required details including: Account Number, Number of cheque books received, Number of leaves in each cheque book, First and last 6-digit serial numbers of the cheque book(s) received (Within 2 working days activation)
6. Key Benefits
- No need to visit branch (via mobile app).
- Faster processing and delivery.
- Safe and controlled activation process.
Contact Information
For any queries or assistance, please contact your nearest branch or call our toll-free number: 1800-8890-457.